Public Notice: Important Voluntary Product Recall Information
Hill’s Pet Nutrition would like to clarify that a single can date code within an already recalled case of dog food was inadvertently omitted from our recall list. This relates to the same vitamin premix that led to the January 31 voluntary recall. The vast majority of the product was distributed in October and November 2018, the cans were in cases that were recalled in January.
Find out if your products are affected in the list below.
While vitamin D is an essential nutrient for dogs, ingestion of elevated levels can lead to potential health issues depending on the level of vitamin D and the length of exposure, and dogs may exhibit symptoms such as vomiting, loss of appetite, increased thirst, increased urination, excessive drooling, and weight loss. Vitamin D, when consumed at very high levels, can lead to serious health issues in dogs including renal dysfunction. Pet parents with dogs who have consumed any of the products listed and are exhibiting any of these signs should contact their veterinarian. In most cases, complete recovery is expected after discontinuation of feeding. The affected canned dog foods were distributed through retail pet stores and veterinary clinics and e-commerce. No dry foods, cat foods, or treats are affected.
Pet parents who purchased the product with the specific lot/date codes listed should discontinue feeding and dispose of those products immediately. To have discarded products replaced at no cost, please contact Hill’s via our website or at 1-800-445-5777. Hill’s Pet Nutrition learned of the potential for elevated vitamin D levels in some of our canned dog foods after receiving a complaint in the United States about a dog exhibiting signs of elevated vitamin D levels. Our investigation confirmed elevated levels of vitamin D due to a supplier error.
We care deeply about all pets and are committed to providing pet parents with safe and high quality products. Hill’s has identified and isolated the error and, to prevent this from happening again, we have required our supplier to implement additional quality testing prior to their release of ingredients. In addition to our existing safety processes, we are adding our own further testing of incoming ingredients. All products within Hill’s control have been placed on hold. Hill’s will be contacting all customers to retrieve products.
For further information, please contact Hill’s Pet Nutrition, Inc. at 1-800-445-5777 Monday-Friday during the hours of 9am-5pm (CST) or send us information about your pet.
SKU and Date Code/Lot Code Locations on Impacted Canned Dog Food Products:
SKU NUMBER
LOT CODE / DATE CODE
Product Name |
SKU Number |
Date Code / Lot Code |
*Hill's® Prescription Diet® k/d® with Lamb Canine 13oz |
*2697 |
*102020T25 |
Hill's® Prescription Diet® c/d® Multicare Canine Chicken & Vegetable Stew 12.5oz |
3384 |
*092020T29 102020T10 102020T25 |
*Hill's® Prescription Diet® c/d® Multicare Canine Chicken & Vegetable Stew 5.5oz |
*3388 |
*102020T18 |
Hill's® Prescription Diet® i/d® Canine Chicken & Vegetable Stew 12.5oz |
3389 |
*092020T28 *102020T24 *102020T25 102020T04 102020T10 102020T19 102020T20 **102020T21 |
*Hill's® Prescription Diet® i/d® Low Fat Canine Rice, Vegetable & Chicken Stew 5.5oz |
*3391 |
*092020T27 |
*Hill's® Prescription Diet® r/d® Canine 12.3oz |
*7014 |
*092020T28 *102020T27 *102020T28 |
*Hill's® Science Diet® Adult Perfect Weight Chicken & Vegetable Entrée Dog Food 13oz |
*2975 |
*092020T28 |
*Hill's® Science Diet® Adult Beef & Barley Entrée Dog Food 13oz |
*7039 |
*092020T31 *102020T21 |
*Hill's® Science Diet® Mature Adult Healthy Cuisine Chicken & Carrots Stew Dog Food 12.5oz |
*10449 |
*092020T28 |
*Hill's® Science Diet® Adult Healthy Cuisine Braised Beef, Carrots & Peas Stew Dog Food 12.5oz |
*10451 |
*102020T28 |
Hill's® Prescription Diet® i/d® Canine Chicken & Vegetable Stew 5.5oz |
3390 |
102020T11 112020T23 122020T07 |
Hill's® Prescription Diet® g/d® Canine 13oz |
7006 |
112020T19 *092020T22 112020T20 |
Hill's® Prescription Diet® i/d® Canine 13oz |
7008 |
*092020T21 092020T30 102020T07 102020T11 112020T22 112020T23 |
Hill's® Prescription Diet® j/d® Canine 13oz |
7009 |
112020T20 |
Hill's® Prescription Diet® k/d® Canine 13oz |
7010 |
102020T10 102020T11 |
Hill's® Prescription Diet® w/d® Canine 13oz |
7017 |
*102020T24 *102020T25 *112020T09 *112020T10 092020T30 102020T11 102020T12 |
Hill's® Prescription Diet® z/d® Canine 13oz |
7018 |
102020T04 112020T22 |
Hill's® Prescription Diet® Metabolic + Mobility Canine Vegetable & Tuna Stew 12.5oz |
10086 |
102020T05 102020T26 |
Hill's® Prescription Diet® w/d® Canine Vegetable & Chicken Stew 12.5oz |
10129 |
*112020T05 *112020T11 102020T04 102020T21 |
Hill's® Prescription Diet® i/d® Low Fat Canine Rice, Vegetable & Chicken Stew 12.5oz |
10423 |
*092020T27 *092020T28 102020T17 102020T19 112020T04 |
Hill's® Prescription Diet® Derm Defense® Canine Chicken & Vegetable Stew 12.5oz |
10509 |
102020T05 |
Hill's® Science Diet® Puppy Chicken & Barley Entrée 13oz |
7036 |
102020T12 |
Hill's® Science Diet® Adult Chicken & Barley Entrée Dog Food 13oz |
7037 |
*092020T22 102020T13 102020T14 112020T23 112020T24 |
Hill's® Science Diet® Adult Turkey & Barley Dog Food 13oz |
7038 |
102020T06 |
Hill's® Science Diet® Adult Chicken & Beef Entrée Dog Food 13oz |
7040 |
*112020T10 *112020T11 102020T13 |
Hill's® Science Diet® Adult Light with Liver Dog Food 13oz |
7048 |
112020T19 |
Hill's® Science Diet® Adult 7+ Chicken & Barley Entrée Dog Food 13oz |
7055 |
092020T31 102020T13 |
Hill's® Science Diet® Adult 7+ Beef & Barley Entrée Dog Food 13oz |
7056 |
*102020T28 092020T31 112020T20 112020T24 |
Hill's® Science Diet® Adult 7+ Healthy Cuisine Braised Beef, Carrots & Peas Stew dog food 12.5oz |
10452 |
*102020T28 102020T14 102020T21 |
Hill's® Science Diet® Adult 7+ Youthful Vitality Chicken & Vegetable Stew dog food 12.5oz |
10763 |
102020T04 102020T05 112020T11 |
Items marked with * are new products added to the list on March 20, 2019. The item marked with ** is one additional lot code of a recalled product, updated on May 15, 2019.
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For further information, please contact Hill’s Pet Nutrition, Inc. at 1-800-445-5777 Monday-Friday during the hours of 9am-5pm (CST).
